It was suggested that what I wrote the other day was confusing and/or misleading. And considering some comments, it clearly was! So I’m going to try again. I’m going to put this video up again, and just let it speak for itself. Apply it to your own profession or not. Your choice! 🙂

Truthfully, I should apply this to myself. I need to learn to control my tongue. Badly.


  1. Am I the only one who thought of Miracle on 34th Street when I listened to this?

  2. Having never seen the whole movie, I can’t say that came to mind for me, Tim!

  3. I think it’s near the beginning – the little boy on Santa’s lap says he wants a toy fire truck that will really shoot water (or some such), and Santa says “no problem” (I’m paraphrasing). The mother of the boy protests (on the side) that she’s been all over town trying to find one and she’s had not luck, so Santa tells her that she can find one at a particular store. Management is horrified at first (“You can’t send our customers to a different store!”) but then the woman goes to them and says she’s so grateful she’ll do all her future shopping at Macy’s (it was Macy’s, wasn’t it?). The fellow in the video alludes to something like that (sending people to your competitors) near the end.

  4. … and now I’ll never need to see the movie! I’m assuming that’s it. That’s the plot.