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We have received this letter, and we’d like to know if the observation in it accords with your experience: “Dear Stay in Touch, I work at the Opera House, so I can’t tell you my name. The managers have decided to put toilet brushes in all the public toilets so that patrons can clean up after they have done their thing. The trouble is that no one is using them. Can you blame them? This is DIY gone mad. Yours faithfully, an Opera House employee.”