My Akai EWI USB thinks it’s an oboe

I’ve had my EWI USB for about six days. Somehow I’ve gotten its configuration stuck. None of the configuration settings from breath sensitivity to fingering system to transpositions work anymore. They worked fine for the first five days as I switched things back and forth many times. Now I’m stuck with oboe fingerings, the slowest key response and the transposition of an English Horn. Anyone else had this sort of trouble? Getting support for this contraption has been tough.

Yeah, yeah, yeah … everyone wants to be an oboe. Duh.